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Privacy Policy

Last updated: December 2024

StrikeBits Labs ("we," "our," or "us") is a digital agency specializing in Shopify app development, custom Shopify store creation, and MedusaJS projects. Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Shopify apps, engage our development services, or interact with our MedusaJS solutions.

We only collect personal information when necessary to provide our services, including Shopify app development, e-commerce website creation, and MedusaJS project implementation. We collect this information through fair and lawful means with your knowledge and consent.

We retain collected information only as long as necessary to provide you with our requested services and comply with legal obligations. All data is protected using commercially acceptable security measures to prevent unauthorized access, disclosure, or modification.

What information do we collect?

We collect information from you when you:

  • Contact us for Shopify app development or custom store creation services
  • Engage our MedusaJS development services
  • Install and use our Shopify apps
  • Subscribe to our newsletter or marketing communications
  • Fill out contact forms or request project consultations
  • Visit our website and interact with our content

Information collected may include: name, email address, phone number, business information, project requirements, Shopify store details, payment information, and technical specifications for your e-commerce projects.

How do we use your information?

We use the information we collect to provide and improve our digital agency services:

  • Develop and customize Shopify apps according to your specifications
  • Create and maintain custom Shopify stores and e-commerce websites
  • Implement MedusaJS solutions for your e-commerce needs
  • Provide technical support and maintenance for your projects
  • Process payments and manage billing for our services
  • Communicate with you about project updates and deliverables
  • Send you relevant information about our services and industry updates
  • Improve our website and service offerings based on your feedback
  • Comply with legal obligations and protect our business interests

How do we protect your information?

We implement comprehensive security measures to protect your personal and business information:

  • SSL encryption for all data transmission
  • Secure hosting and cloud infrastructure
  • Regular security audits and updates
  • Access controls and authentication protocols
  • Secure payment processing through trusted providers
  • Regular backups and disaster recovery procedures
  • Employee training on data protection and privacy
  • Compliance with industry security standards

Do we use 'cookies'?

Yes. We use cookies and similar technologies to enhance your experience on our website and to provide our Shopify apps and services. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and recommendations
  • Improve our website performance and functionality
  • Track project progress and client interactions

You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our website and services.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except in the following circumstances:

  • When required to provide our services (e.g., Shopify API integrations, payment processing)
  • With trusted service providers who assist in our operations (hosting, analytics, customer support)
  • When required by law or to protect our rights and safety
  • With your explicit consent for specific purposes
  • In connection with business transfers or acquisitions

Shopify and MedusaJS Services

When you engage our Shopify app development or MedusaJS services, we may collect and process additional information specific to your e-commerce needs:

  • Shopify store credentials and API access (with your permission)
  • Product catalogs and inventory data for app development
  • Customer data and order information for custom solutions
  • Technical specifications and integration requirements
  • Performance metrics and analytics data
  • Custom code and configuration files

This information is used solely to provide our development services and is protected with the same security measures as your personal information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Google

Google\'s advertising requirements can be summed up by Google\'s Advertising Principles. They are put in place to provide a positive experience for users.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law\'s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

Children Online Privacy Protection Act

When it comes to the collection of personal information from children under the age of 13 years old, the Children\'s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Request data portability

To exercise these rights or for any privacy-related questions, please contact us using the information below.

Contacting Us

If you have any questions regarding this privacy policy or our data practices, please contact us:

StrikeBits Labs

Email: hello@strikebits.com

Phone: (91) 8762132929

Address: Bangalore, KA, India